Outfit Photo: My Whistles Carrie Skirt

Outfit: Carrie Skirt, (Whistles) Knitted White Cotton Cable Jumper (Topshop) ACE Black Suede Lace Up Boots (Topshop) Brown Leather Bag (Vintage)

My Whistles Carrie Skirt has arrived and I thought it was about time I shared an outfit photo with you. I settled on the knee length one in the end and I love wearing it. I'm sure I will be wearing it well in to the summer plus, I'm loving it even more now the lovely people at Whistles have said they will 'overlock' the hem for me.

The skirt has a frayed style to the hem but I was worried because it was starting to fray quite a lot (you can see it a bit in my photos) Then I got in touch with them to ask what I should do and they very kindly offered to make the 'overlocked hem' alteration to it for me to make it much more practical. They even offered to pay the postage for me to send it back to them to get the alteration made. Great news, so now I know my skirt won't totally fray away.

I'm so impressed by Whistles. I have written about how great they are before but this is now the best customer service I have ever had and it definitely is the kind of brand I would come back to- and I'm hard to impress! I can't wait to get something else from the Spring Collection.

Dearne, Aka Notting Hill Girl has taken on a challenge to wear her Carrie skirt as much as possible before the end of the Summer. Easy! I can think of 100's of ways to wear it. You can see how she will be wearing her skirt here. I would love to see how you are wearing yours. Feel free to post a link to your outfit photo in the comments here.

I ♥ Mary Portas

I know I might be a little behind the times here but I have only just had chance to watch Mary Portas : Secret Shopper on Channel 4. I am hooked!

Having never seen Mary Queen Of Shops I wasn't quite sure about her but the idea of the show is genius! The show is all about her trying to improve customer service for us, the shoppers. I watched the 1st episode about High Street chain Pilot and was jumping up and down screaming at the tv. For ages I have been totally infuriated by the lack of knowledge and service you get in some shops. Even when you take a photo from a magazine or blog in showing exactly what your looking for, the shop assistant just momentarily stop their conversation and gesture "if it's here, it's over there" and "if it's not out, we haven't got it" It's so annoying and frustrating. Mary doesn't blame the staff though but the management.

Then I remembered this Liz Jones Article from The Daily Mail I read a couple of weeks ago. It's a little bit shocking how little the shop assistants in this article seem to know about clothes and how uninspiring they are.

It shouldn't be so unexpected when shops actually deliver on service. I have had great experiences recently thanks to first class service in Whistles and Joy. It really does make me want to shop there more often when the staff are helpful, hardworking and friendly. Is it really so hard? Where on the High Street do you get the best service?

Thanks to Mary, next time I'm not looked after I am going to complain to the management and ask for better or not spend.